Community

Resolved! Can't find email adress

My old number was ***-***-**** and I can't figure out how to get on the account my old phone with the sim got stolen  but I want to start another plan but I need my number for all my 2 figure authentication can someone help me Edit: Phone number remo...

Resolved! RE: @Landa12345

Hi helper,I am having an auto pay account, I want to change the bank account number, please inform.Thanks

Resolved! How could i edit my registered visa card for my payment

Please help. I cant pay my bill coz the card im using is alreasy expired and i wouls like to edit it.

Resolved! Payment/Plan Issue

Hello all! I'm having several problems with the online platform.  I changed my plan recently for one with a higher price and then the payment got refused because my credit card didn't have the necessary fund, okay my bad, I put the necessary value in...

Resolved! Cannot Make a Self Serve Account

Hello, I am trying to make a self serve account but it says that my number us either invalid or that I already have an account. I checked and my email is not registered under an account so so am unsure what to do. Any guidance is appreciated. 

Resolved! My account got blocked, what should I do. I would like to reset other email address

Resolved! International roaming in Russia

Hello, I've recently switched to Public mobile and then I went to Russia. It seems that it doesn't work here at all, I wanted to keep my Public mobile sim on to receive texts or voicemails for the next couple of weeks. But it doesn't pick up any sign...

Resolved! Not able to get into account...

Will not let me into my account...

Resolved! i lost my sim card and have a new one, how can i register to my account ?

Resolved! Missing reward a10$ referal

Hello I just transfered my number to public mobile yesterday and I use my friend referal code..I need to know when I will receive 10$ credit and when my friend will receive his 1$ credit.. BtW, he didn't received yesterday any notification that I use...

Resolved! discount

Hi, I was under the impression that if I activated my phone with Public Mobile with a plan, that I would get a month's payment off my bill. I don't see that anywhere in my account yet. Is there a problem, or do I have to wait? Thanks

Resolved! Canada-US calling

I purchased the unlimited canada us call and text but when I try making a call it says I don't have this feature. 

Resolved! Data Usage Indicator

Hi I'm new to this community. Right now I have the 4.5 GB plan but I don't know if I even need that much. What is the best way to check your total data usage per payment period? (I guess per month).When I look on my android data usage in settings, it...

Resolved! Public Wifi for PM users?

Hello guys, I'm using Freedom Mobile now and interested in Public Mobiles. FM is owned by Shaw so wherever I go (most of the public areas), my phone is automatically connecting to ShawPasspoint wifi (free), which is kinda cool. I am wondering if PM h...