Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
HiI don't have the internet again.The phone settings shows provider Telus with plan 5 GB from May 26 to June 26. In fact, my provider is Public mobile # 1************ with plan 8.7 GB. from June 8 to July 8.I am complaining the second time for same...
This is a recent issue that started about a week ago. This happens most but not all of the time.Thanks
Hi,I'm planning to buy a rugged phone but I think the compatibility tool is outdated. Does anyone know if the Ulefone Armor 8 would work with Public Mobile? Specs:
Hello!This is quite frustrating. I paid my monthly bill on June 14 ($44.80) and on June 15 I wanted to add $15 to be able to call the U.S., then all of a sudden my balance was $25. I got a text message this morning saying I needed to add more $ so I ...
My son played with the connection on my modem at home and my cellular data switched on without me knowing. A lot of my data was used That day without me knowing. Is there anything I can do about it?
hi my name is Eunhee.my phone No. is ******.I am having trouble with payment. I forgot security question answer. Please advise this issue. my phone service is disconnected now.
I am unable to login into my account, If I try it twice it locks me out. If i try to ask for password reset it locks my account. If I ask for customer service it sends me to these communities. If I call *611 there is no option of a live customer agen...
Hi people, We lost a phone with a public mobile sim card. I had not set up the self serve account on that phone. How can that one be cancelled and a new one issued? I have all the paper work. Thanks.
I need to log in to my self serve but I get an error that login has been disabled. It's not giving me the option to change anything. Here's the error message: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled I need to make a payment asap.
Can I use Public Mobile in the US. Is the a US plan?
How Do I update my phone plan
Why doesn’t public mobile have an app ?
My PM plan includes unlimited talk within Canada, but when I called New Brunswick (1-603-733-xxxx), I lost service after 10 minutes. When I tried to recall, a message said that I had used up my allowable minutes, so was unable to reconnect with my pa...
When trying to add money to my account this message comes up for past 2 months. Tried SIM in different phone still happens. Is SIM faulty? Tried the 1-877# from a different phone and added funds but this month got error message there that site is u...
Any free codes?
May 15th 2021 this was in news. Is this true?
Can I change my phone plan before my old one expires so that I can have better data usage?
I am unable to port my number from public mobile as i am not receiving any text. And they don't have a customer care number (which sucks) how can i contact these people
Has anyone recently successfully transferred an existing phone number from Petro Canada Mobility to Public Mobile? I am stuck on step 2 because Petro Canada is not listed as an old service provider. It will not let me enter my phone's IMEI number or ...
I'm in the process of activating. All details are inputted. Step 1 and 2 got a green check and are fine, STEP 3 PLAN "LINKING PLAN TO ACCOUNT" is just spinning and spining and going nowhere for 10 mins now. What do I do? Thanks.
I have a 3GB Promo in my plan but I only seem to be able to use 1GB each month??
Hi Public Community Members! I just switched from Virgin Mobile to Public and I noticed certain numbers I call which Virgin classified as "local calls" are now classified as "long-distance calls" by Public. Is this normal? Has anyone else had similar...
I switched to a new credit card and every time I try to enter the number and address I get a message at the top of the page that says my card supplier is the one denying this request, but I've spoken to them on the phone about this issue and they've ...
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