Hi, my account was deactivated yesterday because the credit card on file was expired. I realized it this morning and made the payment online immediately. My account still have not been activated. Can you please help me activate the account, full ...
hi @dabr,Happy Friday. Thank you again for your message. I did reach out to the CS and found the private message inbox. They identified the issues and refreshed the account. As of last night the phone is in full functioning order! Thank you!! ...
@ dabr, thank you for your message. I tried your suggestion and the phone only can receive calls and messages on both devices. Still cannot send messages or make outgoing calls. The account now has been updated with good standing in terms of credit...
Hi @Outdoorsman,Right now I checked and it shows the status as 'active'. We rebooted his phone and he can receive incoming calls and text messages from me however he cannot call or send messages. Do you mind checking to see why because the new bill...
