Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Pm plans are by far the unbeatable best to be found anywhere — at coast to coast across Canada. When I tell people about PM plan pricing and features I get the feeling that they think what I’m telling them is too good to be true.. Can anyone on thi...
When I try to sign in, it says : System error. Please try again. I tried reseting my password. I does confirm my new password, but when I try to sign in to my account it says the same error. Please help.
In August 2020 I signed up for a $40. a month plan and was happy to paying $40. UNBEKNOWNST to me, the plan changed in October, 2022 to a $15 plan. How can I find out what happened? Is it worth my looking into what caused the change or should I just...
Hello, My apartment buzzer usually calls my phone but for some reason it now just goes straight to voicemail. My phone is on and off silent mode yet when I try it doesn't even call. My building manager has confirmed that the buzzer is working so it m...
Hello, I wanted to get 20bg for $35 for 15 months plan, ordered sim card from the website, today it arrived, but the plan is no more. Can I still get that offer? Took some time till they delivered sim card and I was sure I could join that plan. Thank...
A couple of weeks ago received a text from PM with a refer a friend offer of $25 given at $5/month in addition to the standard $10 referral bonus. I have deleted this text and now wonder if it contained a code or if it’s a general offer to all.
Hi! I re-signed up with a temporary number a week ago. Now I'm trying to port my number in from Freedom and it won't let me type the "DBC" part of the Freedom account number into the form. Anyone know how to make this work?
I currently have three different phone numbers with PM but when I log in I only see the one. What do I have to do to see the other numbers associated with my account?
I just read the real fine print!! Just would like to clarify and ask any one of their thoughts/advice as well. 2 $25 Refer-a-friend bonus will be applied as a $5 monthly credit for up to 5 months, as long as both the referrer and referee remain activ...
Hey everyone,I just recently got the TXT message for the holiday gifts from PM, the 2GB data, and 500 minutes of LD minutes, it has automatic update to my account. But the Free Holiday 1GB Data, it needed to add manually from the reward to redeem the...
Hello I was hoping to take advantage of the $5 refer a friend bonus for the 40/month 15gb plan, but I can't find it anywhere. Where is a link to that? My friend would like to sign up today if so. THanks
I have ordered 2 SIM Cards on November 18th and they still haven't arrived. I don't know where they are because I don't have a tracking number. How do I know if I am going to get them?
HelloMy plan was supposed to be changed on Nov 25 to 4G speed 15G. But no change is happening so far on my account and my card has been charged for the new plan. Thank you
I got a text for a cyber promo and would like to use it. I have been having problems logging in. Its to upgrade from 3G to 4G 20 GB. Please advise. If someone can show me how to get into my account to do this. Thanks
About 1 year ago, i accidentally unsubscribed to promotional emails/texts through public mobile. The only texts/emails I receive is when it lets me know when my bill is due. (Sidenote: My GF is also with PM and is subscribed so she gets all the promo...
How does one do this simply?? The problem is you seldom do it so when you have to, you can't recall.It shouldn't be this difficult. It's a real turn off for sure. Too much time is wasted trying to get an answer to your account.
Hi there, I have a paid PM plan for 3 years and have been using the same SIM card. Recently, I can't seem to get any calls through and there's no network connecting in my phone even when the PM plan is paid and active. I have tried the SIM card on a...
Hi all, I can not recivce the txt msg. I turn on/off for the imassage, using airplane mode. but still not working. I can send oout the txt. Any suggest? Thanks
Will I get a message to add the bonus data and international calling before the 15th of Dec?My wife already received her invitation.Public mobile is the best.
Hi there, my name is JIANFENG xxxxx, my public mobile phone number is 647-xxx-xxx, I noticed that I got double charged on Nov. 11th, 2022, both transactions charged my exactly 13.56 dollars from my account, can you help to check? SincerelyJianfeng ...
