Community

Hrhkiki · ‎12-16-2022

It’s now the 16 of Dec and still I have not gotten my text for the 2GB bonus offer; what do I do to get that offer?

Hrhkiki · ‎12-16-2022

Thanks for the help. The issue is resolved , CS agent applied the bonus and minutes manually . 👍😊

Hrhkiki · ‎12-16-2022

Thanks…I just sent a private message to deal with this matter !

softech · ‎12-16-2022

first try to send YES2 to shorcode 4911

if you got back a reply saying they will add it, good

if not, then just open ticket with PM Support and they will add it back for you.

Please open a ticket via Chatbot for PM Support :

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Still No 2GB Bonus Offer