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Upgraded plan - missing LD minutes

osmanthus
Great Neighbour / Super Voisin

Happy new year!

I'd recently upgraded from my granfathered offer to the $35 for 75GB offer. I thought it was supposed to include 1000 LD minutes to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK

However, when I log into my profile, I don't see it listed as part of my subscription. Is that normal or should I talk to someone to fix it? TIA

2 REPLIES 2

hTideGnow
Mayor / Maire

 

@

hi @osmanthus it is there, just tricky to see

go to My Account or app, on the Overview page, Usage, click Usage breakdown and it will show


@osmanthus wrote:

Happy new year!

I'd recently upgraded from my granfathered offer to the $35 for 75GB offer. I thought it was supposed to include 1000 LD minutes to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK

However, when I log into my profile, I don't see it listed as part of my subscription. Is that normal or should I talk to someone to fix it? TIA


Go into the usage breakdown. The minutes should be mentioned there.

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