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Thanks for all the details. SIMon was not very helpful, but what can you expect?:) I will keep an eye on the reply. Have a good weekend!

Thanks a lot for all the details. Ticket submitted through account. 

thanks ticket submitted as suggested. Have a good weekend!

Thanks yes I found the text from last year, did not work though:)

Thanks, tried that, only got - not eligible for the offer. I believe I should receive the sms first like last year.