Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, This is my second month with PM. I noticed that my $2 discount has not been applied for the next payment. I have my auto payment set up. Just wondering when will the discount apply? thank you!
Koodo backtracked its province wide plans. Wonder if PM will do the same. https://mobilesyrup.com/2021/03/09/koodo-reverts-canada-wide-calling-provincial-calling-change/
^
please send me access to my public mobile number
**bleep**ing bull**bleep** 6 hours now somebody **bleep**ing fix my **bleep** should be no **bleep**ing difficulties when you **bleep**ing put money on your **bleep**ing account and you pick a **bleep**ing plan and you're **bleep**ing submit it right...
Sorry in advance this may seem confusing or I'm overthinking it. If they notify you by the 8th of each month then how does that affect people. If everyone's billing date is different how do they know if you contributed to the community the same ammon...
I went to two stores which list in this web site. They told me many stores don't sell SIM card for public mobile long time ago. I could only bought the SIM card from a private mobile store.It cost me $15 +tax. Why don't public mobile update the list ...
Hi there, I have been charged twice when my balance dues every month. How can I resolve this problem?
I just transfer to Public Mobile. I can make phone calls out and text messages but can't receive phone calls
I applied for an received the holiday bonus of 2GB data and international calls.It appears on my overview and shows that I still have add-on data. I have just received a text saying that I had used up all of my data. I thought that the overview was...
Is it common practice for a Moderator to request your PIN number for the purpose of verification during the assistance process?
I have a Public Mobile phone number in Alberta. Let's call is #1.A business in Alberta I am not associated with has a phone number in Alberta. Let's call that #2. Not sure if it's Public Mobile or even a cell phone. The numbers are even close to...
Yesterday i tried add on $20 roaming to USA. until now nothing changed in my account.
Hello, I tried to reset my password and i recieved an error message, something like ForgotPassword/ContactAdmin, and then I was locked out of my self service account.
Hi,I can't log into my account anymore because I switched providers yesterday. I forgot to cancel my autopay first. Can you cancel it for me please? My email is xxxxxxxxxxx@xxxxxxx and my name is xxxxxxx. Edit: Personal information redacted by will...
Hi,In spite of I use autopay Public Mobile suspended my account!Then I tried to pay via "Reactivate my plan".But it doesn't work either:I am going to my work and need my phone!What can I do?WTF?
Why is my service suspended when I have Auto Pay? How do we contact company to speak to someone or who do we email?
My sim card was hijacked. Now i have a new sim but it wont activate. Ive been fighting with this for days. I have had the worst experience ever with this public mobile and wouldnt reccomend it to anyone nor do i want to continue. Havent had a phone f...
Hi there, I have been paying my phone bill with autopay for years now. The credit card that is on file is expiring soon, so I wanted to update my credit card information. However, I keep getting an error message: Unable to Process TransactionSorry, ...
I was hoping to change my user name on the Community but don’t want to loss my bravos, points etc. After searching on the Community, it looks like I have to contact the PM mediator. The mediator indicated that I can change it by clicking on my circle...
Hi Community, I wish to know if you guys are getting the incoming calls from an unsaved number as +1(Area code)(number) format?Interestingly, I'm receiving all the calls as 1(area code)(number) as in like a 11 digit format. I don't know if this is t...
Hello, I recently purchased a Sony Xperia XZ1 and am having problems getting the mobile data to work. Any help would be appreciated. I have tried putting the settings to what my boyfriend has on his Sony phone, but it does not seem to work. Thank you
Hipls help me how to change and update my credit card.
My bill is supposed to be $50.00 with $5.00 in discounts. I just looked at my credit card statement and I've been getting charged $67.80 how is this possible?
Hi,I’m looking to out port my phone number please to Eastlink. My account number is *********************. I never received a text from you guys. How do I port out my number today?! I have followed all steps but the provider said I need to contact yo...
| User | Bravos Count |
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| 568 | |
| 566 | |
| 242 | |
| 154 | |
| 126 | |
| 103 | |
| 92 | |
| 66 |
