12-23-2022 04:26 PM - last edited on 12-23-2022 06:18 PM by computergeek541
When entering YES2 the circular motion is replaced by a red background with.. exclamation point. message "unable to send".
Any way to fix this problem? Dec. 31 is a week away
Solved! Go to Solution.
12-23-2022 04:29 PM
HI @m121838 you might be just having problem sending text in general. Test if you can send text to friend
Anyway, for this , easy way is to just open ticket with CS agent and ask them to add it back for you, they will do it fast:
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437