Didn't receive my bonus data/minutes earlier in Dec 2022?

[tobibot]

A bunch of my friends and people online mentioned that Public mobile was giving away free minutes and 2 GB bonus data. They received a text before 15th Dec. I did not receive any bonus. My acct was activated more than 2 months ago. 

Wondering if there was reason why? 

[cellphoneuser1]

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@kkawa wrote:

I got the text but it never got applied. 

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Use the chatobt to ask a CSA to add them.

[kkawa]

I got the text but it never got applied. 

[Handy1]

@tobibot once you get rewards manually applied you may have to clear your web browser history cache/ cookies and or try incognito mode / private mode to see the rewards in your account 

[Shan15]

You can contact an agent in the below link. 

https://www.publicmobile.ca/en/on/get-help

[Handy1]

@tobibot the agent will manually apply the rewards , everyone’s gets the merrier rewards 

[Handy1 · Accepted solution]

First try texting YES2  to 4911 , if that doesn’t work contact agent 

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