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You can port whenever you want. Please ensure to contact your current service provider before you port the number. 

You can contact an agent in the below link. https://www.publicmobile.ca/en/on/get-help

Did you add your phone number or recovery email to your email account? If you did, you could reset the email account password.

You can get a sim from Public Mobile. https://publicmobile.ca/en/on/sim-card Here is the instruction to activate and port your number. https://publicmobile.ca/en/on/portal/activation