Holiday give away

[Clinteastwood]

How do I get the free Holiday give away 

[toppy]

@Clinteastwood did you get the txt msg from PM? or you can submit the ticket to CS_Agent about the bonus gift

[Yummy]

If you are old customer (before Dec 1) and you did not get SMS from PM, try to send SMS YES2 to 4911.

If you are new customer bonus will be automatically added to your account.

But I would suggest to contact agent, that will be fastest to add bonus.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Ticket has to be opened through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+)Here

[Handy1 · Accepted solution]

@Clinteastwood  First try texting YES2 4911 if that won’t work you can contact a agent and the y will apply it for

Contact an agent:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here