SIM

[Halazakeya123-]

How can I activate My new SIM  ??

Thanks

[CountyDownIeUk]

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@softech wrote:

@CountyDownIeUk   could be new activation.  But I see many people got mixed up the term "activate", also, I see OP has been here long, so I am taking a stand.  Maybe I am wrong  🙂

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Lol. I have been married  for too long. I hear a question.....I answer it......no assumptions. 

[HALIMACS]

@Halazakeya123- 

Please specify whether you are:

a NEW CUSTOMER wanting to activate a new service

-or-

an EXISTING CUSTOMER wanting to change the SIM card because you're previous SIM card is either lost, stolen, or damaged.

The process for NEW is to click Activate on top of page.

The process for EXISTING is to go under Plans & Add-ons in self-serve, and do a Change SIM to the new SIM card.

[softech]

@CountyDownIeUk   could be new activation.  But I see many people got mixed up the term "activate", also, I see OP has been here long, so I am taking a stand.  Maybe I am wrong  🙂

[CountyDownIeUk]

@softech 

ACTIVATE....NOT CHANGE!!

[Handy1]

Should see a get started tab on pm Main page 

[softech · Accepted solution]

@Halazakeya123-  You are exiting customer, right?

You can login to My Account (try to use on Desktop or laptop for better success) to tie the new sim card to the account

Login to My Account, go to Quick Link on the top right, then click Change Sim card and follow the steps there to enter new sim card number

https://selfserve.publicmobile.ca/en/account/edit/your-account