Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Planning to switch the sim card to a new phone (same sim card in a new phone).Also have a SIM unlock pin .Question.. can I just eject the sim card from old phone and insert it in new phone and start using the new phone after unlocking the sim with ...
Hi,I am trying to reset the password to my self-serve account. I know the answer to my security question, and I have been able to receive the email with the link to reset this password. However, when I click the link sent to my email, it takes me to ...
I am locked out of my account. I attempted the security questions but failed. I can't figure out how to get unlocked. I can't submit a ticket because I can't log in. FYI I have 2 accounts and am sending this through the account I'm able to log into...
i have the cell phone number from chatr for 10 years and all of a sudden public mobile gave the same number to one of their customers and now we are both getting each others phone calls randomly.i have never lost my number or had it canceledactive nu...
I bought 500 add-on minutes for $5.00 on June 20thProblem #1...My credit card was charged $11.50Problem # 2...My account shows a top up of $5.00 instead of an add-on of $5.00Problem # 3...I ran out of minutes yesterday while on a trip. Very inconveni...
The system isn't accepting my payment voucher and when I try to submit a ticket, I keep getting an Error Logging In issue. Please help!
Hey guys, I lost my Sim Card so I just ordered a new one.How can I affiliate this new sim card to this account without loosing my streak and phone number? Thanks
I have a Huawei P20, recently I had to change payment methods because payment method expires, after changing the payment method, I haven't been receiving all Calls. Some of my friends calls have not came through, my parents and their calls don't come...
Hi there, I am paying for the $15 plan. I will be going state side for a couple of days. Does my data still work when I am there?
I paid And can see that i have service but it says That im not registered
Can't sign in, Can't add mins by credit card.
I need a refund for wrong add-on
I did make change plan in next cycle, can I cancel it?
Just keeps saying internal server problem. Anyone else getting this?
Hello AllWhen I signed up for PM I took the $15 a month plan that included 100 within province minutes. I now see that PM is offering 100 Cross Canada minutes, which I would prefer. How do I make the change and will I lose my loyalty points and rew...
I remember seeing something about this issue a month or 2 ago. I experienced that issue for the first time where as soon as my phone rings my data shuts down if I'm streaming or on a website etc, im assuming not much can be done about that. I couldn'...
I'm having to change out an older S7 for an Iphone 7. They both have nano Sims. Can I just change the Sim from one to the other and have it connect with Public mobile?
I am thinking of changing plans from the $15 plan to the $35 plan. Do my rewards (such as loyalty and referral) discounts carry forward? I currently pay $10 (-$2 for auto pay, and -$3 because I've been with Public mobile for 3 years); so would the ...
BTW, I did not know that I had stumbled upon a shady site unwittingly. I want to apologize for posting the link. I had no clue it was suspicious. My embarrassed apologies. The admin will know what I am talking about. Could the admin please delete tha...
I need to change a plan
The site to check isn't working, so if anyone could tell me if my Iphone 12 mini, which is unlocked but purchased in Japan, would be compatible?
How do I add US long distance to my monthly account?How much is it and for how long?
If I change plan now, not next cycle, will I pay two payments?
referral codes/referral sites aren't to be advertised here
Hi everyone, Although Public Mobile may not support 5G any time soon, I thought I would start writing about what's new with this latest technology. There's a lot of terminology and confusion, so hopefully this will help! You may have heard the terms ...
Is there a way to port my number out but still keep my public mobile account with a new number?
I recently upgraded my credit card to a new. I want to add the new one to my account but every time i try it tells me it won’t accept it. I’m using the same bank as i did before. the bank told me it should work. I’m confused on what to do
Hello,I connected one of my family members to the public mobile via my code more than one year ago and today I find out I haven’t received any rewards for that. What should I do now?My family member name: xxxxxthank youMaryamedit by mimmo
