Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have auto payment. Do I need to put money into my account before adding US Roaming services or will the amount just be added to my next billing and automatically charged?
Hi I cant login I keep getting an error " Email or password is incorrect. Please try again, or reset password."I have tried using incognito, and different browser. No luck I have reset my password by mobile method, it didnt make any difference.I got ...
If you are located in east-central Red Deer, Alberta, your cellphone reception will improve by the end of 2022. Telus had signed a new cell tower lease agreement with the City of Red Deer at the fire hall in Timberlands.https://www.reddeeradvocate.co...
Hey all. I’ve been a customer for a while. I switched plans and the new one kicked in on Monday. As soon as it did, I haven’t been able to send/receive emails or access data - these services worked on Sunday. So far I have…- reset my network settings...
Hello, I'm trying to login to a few different services, eg: banks, and using SMS 2 factor authentication, and I'm not getting the automated sent texts on my phone. As a new client, is there anything I need to figure for this? Thanks
I never registered on public mobile, and the credit card I used when I signed up was hacked, so I need to update the credit card so automatic payments continue
I can't seem to log into my account or reset password to update my credit card info
I ordered of 2 used cell phones and a triple punch sim card along with a free bonus card. I received everything but the triple punch sim card. Is .
I was making the switch from Freedom to Public Mobile for my husband's phone but Freedom offered me a better deal and I decided to stick with them. Public mobile already charged my account for the month though. How do I get my money back? The phone n...
Im in need of only half a point to get more data... What are the easiest ways for you all to get points fast
Why are you suspending my account when I have automatic payment. The card registered is still valid.
I can’t log in to my account and this is happening every month! Anyone else having that trouble?
Plan was supposed to switch on next renewal. Phone became deactivated. Had to renew for three months on old plan, to get phone working again. I just wanted the new $40 plan. So frustrated. Submitted multiple useless tickets. Do I just get a new...
I've been missing possibly up to 80% of incoming calls. What happens is this: someone calls me and it goes straight to voicemail. They'll leave a voicemail which I can listen to, but the call never appears in my call history. The only way I know they...
I have moved to Alberta but I do not want to change my phone number from Sask. I have changed my address and my credit card information. Why am I being charged sask PST?
I am on a $25 plan with 1024mb of available data. I am not a big data user but keep getting messages that I have used up most or all of my data. Upon looking at my account information, I find that there are many entries saying that I have used over 1...
Please help.
My parents can’t seem to log into there accounts to update their Credit Cards.I have tried resetting the password account with no luck. Any way you can help?
My pin nos are not working
Edit: Updated new expiry dates of promocode.Flashsale EXTENDED!! October 22nd to 31st 2022 use the promocode 12MONTHS12GB (Yes...12GB that is not a typo!) on any $40+plan to recieve a 12gb recurring plan data bonus for the next 12 months. Why have I ...
Hello...........i recounted my points twice , total is 15 so i can claim a full month free , you say i'm having 14 so how to contact admin
Anyone here use public mobile in Newfoundland, particularly Gander? Curious how the service is.
Why i cant login in to pay for my simcard someone plesea help
hi can someone please post the phone compatibility link?
Looking for US roaming for data. Saw there was a 10 day 1gb, 512mb, and 256mb add-on options. I bought the 1gb US roam add-on and went through it pretty quick. Went back to add more (and accidentally purchased 1gb Canada roaming). But now there was ...
Hello, just wondering do you guys think its better to keep my rewards or switch to points. I am saving $5 in rewards. Cause i am looking at the new $40 plan that is 4G, looks really interesting. Thanks.
I had an account with these guys and gals. I realized my credit card was expiring and i was unable to log in to change my payment method. I realized that once my CC expired I would lose service. I went to my local walmart and bought a new card and...
Why was my account suspended when public mobile didn’t try to process my monthly payment?
my account is paid and active, got a new phone, will not recognise sim card, mobile network setting is greyed out?
