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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 73695 Views
  • 181 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 75233 Views
  • 181 replies
  • 32 Bravos

How can I change my phone number?

Interested in changing your Public Mobile phone number? Great - we have an easy Self Serve option for you:   Log into your Self Serve AccountSelect "Plans and Add-ons"Select "Change Phone Number"Choose either (i) 'select a new phone number' or (ii) ...

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Mat_F by Retraité / Retired
  • 35193 Views
  • 7 replies
  • 2 Bravos

Locked Phone

I have a phone that is locked I put in the iMei no. And it said it will work on the network. Do I have to get the phone unlocked?

Leapfrog by Great Neighbour / Super Voisin
  • 2815 Views
  • 8 replies
  • 0 Bravos

Library of User Guides

Hello,In order to help users conduct successful research, if motivated, and ideally reduce the number of repetitive questions in the community, I suggest establishing a library of user guides.Most phones have either company- or user-produced PDF user...

Martin by Legend
  • 2156 Views
  • 2 replies
  • 0 Bravos

Feedback from @Cyber, @DK, @chukdefatey & @Martin

Thanks @Cyber, @DK, @chukdefatey & @Martin - all y'all rock    I've created a new thread for this conversation, and I'll be bringing some of your comments over to, as @chukdefatey suggests, keep posts clean. I hope you don't think I'm pandering with ...

Mat_F by Retraité / Retired
  • 3287 Views
  • 3 replies
  • 4 Bravos

Coming out!!!!

So are we to assume that PM is coming out of Beta finally around the 25th of June as they are phasing out the Beta $10 deal?

DK by Model Citizen / Citoyen Modèle
  • 1296 Views
  • 4 replies
  • 0 Bravos

Public Mobile Sims on Kijiji

I am posting this for the people that maybe dont realize that PM sims are indeed free and there are no store fronts for Public anymore. I doubt you will get much help from an individual like this over and above what you get here on the community for ...

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DK by Model Citizen / Citoyen Modèle
  • 1559 Views
  • 5 replies
  • 0 Bravos

Hello there

My question is will my phone work up in Owen Sound?

deegolen67 by Good Citizen / Bon Citoyen
  • 1397 Views
  • 3 replies
  • 0 Bravos

Can not sign into My Account

I been trying to sign into My Account from yesterday and every time it will go into Koodo moblie website, saying 'We'er updating our systems'. Does anyone else have this problem?

Mikolx by Great Neighbour / Super Voisin
  • 5874 Views
  • 22 replies
  • 0 Bravos

CRTC wireless code comes into force!

My plan was suppose to end in August 2015, and i had a remaining balance to pay for the device.But apparently, starting June 3, 2015, i could cancel my 3-year-old plan, and i did! Please read and share with your friends!Oh, and you're welcome to like...

Litvinau_A by Model Citizen / Citoyen Modèle
  • 2397 Views
  • 2 replies
  • 2 Bravos

JD Powers mobile performance rankings

http://mobilesyrup.com/2015/06/11/regional-carriers-get-high-marks-in-new-wireless-network-performance-study/?utm_content=bufferaf188&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer

DK by Model Citizen / Citoyen Modèle
  • 1336 Views
  • 3 replies
  • 0 Bravos

Resolved! I've been told my phone would be unlocked on purchase but isn't, help?

Ok, so here goes. I've been a public mobile client since they opene store near my house it was good. Then the changes were announced and I had to buy a new phone, since I was going to be traveling soon I asked if my phone would be unlocked and I woul...

Feature Requests

Could we have a perm posting...to post Feature requests? That way everyone can post what they would like. eg. (US Roaming)

mccans by Good Citizen / Bon Citoyen
  • 1206 Views
  • 3 replies
  • 0 Bravos

Resolved! US Roaming

Can you Roam in the United States with Public Mobile?

mccans by Good Citizen / Bon Citoyen
  • 6613 Views
  • 8 replies
  • 0 Bravos

To get 438 *** **** number

Dear Sir, I want to get 438 *** **** number, I will give my number as 438 345 xxxx anybody help me to get the above number with my number and a attractive gift for you. Best Regards, Dilshan

cant receive incoming calls, just ported number last night...

Hey everyone! I can't receive any incoming calls after i activated my sim  and ported my number about 12 hours ago from wind mobile..i am using a different phone called an m-horse..i have activated the sim and can make outgoing calls successfully as ...

dazel247 by Good Citizen / Bon Citoyen
  • 1865 Views
  • 5 replies
  • 0 Bravos