Please help to unlock my account

[sailaway]

My account got disabled for no reason. Can you please unlock it?

[Rockdaddy22]

That's great news, welcome to the PM family 🙂

[sailaway]

Yes, it was resolved earlier today and I'm enjoying my PM service. Thx.

[Rockdaddy22]

Everything good now @sailaway?

[Rockdaddy22]

Looks like you're in great hands now. Should be quick fix

[Shazia_K]

Hey @sailaway, 

I'm sorry to hear about this, 

Can you please send me a private message with your Public Mobile phone number? I will be glad to assist you with this. 

Thanks,

Shazia

[sailaway]

Also want to report I was on the grandfather plan before 2015 and I just switch to the new plan ($120/90days 6GB data, unlimited calls) effective today. But I can't make any calls or receive any text, getting the message talk is not in my plan.

[Rockdaddy22]

They should be in soon, hold tight.

[sailaway]

will do

[NDesai]

Sorry to hear that. 

Public Mobile staff member will take a look tomorrow. If asked, please provide needed info through private message.  

@Shazia_K @Mary_M