Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I ported my Rogers home phone number to a Public Mobile cell. I can call out, texts work in and out, but inbound calls still ring at my home phone, not on the cellphone
Hi,Is there anyway to get promo codes or give aways? Thanks
Hello. I want to recover my account to pay and it is locked, I don't know what to do, also there is a box with a question but there is no question
Hi,Is there any code I can dail or any number to call to get data remaining or is there any app that we can download ? Or is there any text message to send to get data remaining? Thanks
I need to speak to someone
Hello,I've updated my plan to 2 GB per month (and paid for it) and now I have received a message telling me that I have gone over my 1GB limit. I certainly hope they don't think I'm going to pay for overages that I have already paid for. Roseanne
what is a public mobile number I can call to speak to a live person?
I cant add money to my account what do I do
My phone seem to be not working said it be working after 24 hrs and still nothing. Account says it disabled
Hello, so as shown above, I was told I had a current Plan Cycle of $10...I live in the Country so I had to get a drive into town to top up my Phone.I topped up $10 via Payment Voucher.And as shown above it says Current Plan Cycle: $10Account Funds: $...
I got a new sim and I used a pre paid voucher and my sim status is now active, however I'm not getting service when I insert my sim into my phone I have an iPhone 12 pro max, I have tried everything like restarting my phone removing my sim etc
I am unable to file a ticket to get a moderator to resubmit a number transfer request. I have successfully created a community account, but when I try to sign in to submit a ticket, it gives me a 'login error', and I'm unable to go any further. Pleas...
I paid my bill in June 4 ($30) for this payment I also got a txt message confirmation on my cellphone in June 5. Why do I have 2 new pending payments on my credit card, both posted in June 15: $37.14 at 9:02 PM and $50.09 at 10:07 AM!! ???
Hello, Logged-in to check my balance today and realized my public mobile cellphone service is registered to an old email address I hardly ever use any more. Was looking around the interface to try to find where to update my email address, but don't s...
Are the unlimited minutes for anytime of the day or just after 6 PM?
I paid for me plan that was due on the 15th for June 2021. I added money and it even says on my account I have available fund o $56 dollars and my plan is $50. But I still can’t receive calls nor I can call out. Please help I need my phone to work!
i have charges on my credit card. trying to buy 1 gig add on. both times it didnt get added. got charged both times
Hi everyone, I have read the procedure for porting my phone number but have one question. My Rogers cell phone is under my name on the bill but the Rogers account (tv, internet, wireless) is under my wife's name. Which name should I use in the portin...
Wanna transfer to PM, have the SIM card in hand. Need a reference code for the activation. If you have one, pls pm me. Thanks!
I recently lost access to the email account \I used to register for self serve. to top that off I cant recall my password....and I am locked out, I want to register my new creditcard with them so I can pay my plan and continue using my phone.Thank p...
Just bought a phone from you. Went through the steps to transfer my number from my previous carrier. Notified something went wrong and I would be contacted. It has been more than 2 hours, no contact made. Help.
My old sim card broke so I purchased a new one but now it won't let me transfer my old number to my new sim card
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