Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I need assistance . My phone got disconnected . I paid on Dec 18 at bank. When called they said the only do online payments now . How do I change . It says someone has to activate my account .
Hello, I tried to reach out but I could not find any agent, recently lost my phone and I purchased a new SIM card and I would like to keep my phone number please
Hi,Joined PM on Jan 26, 2023. Got the $40 (plus tax) monthly plan. Credit card charged (and posted) twice for $45.20 (not pending). How can I get this corrected? Sorry, I am new to this...might have posted twice
Hi. I currently have the mo. plan which is $15 (data at 3G) I am a Doordash driver who has undergone app glitch and/or network issue. it is sometimes unreliable in terms of navigation.
Both my husband and I are unable to make any calls out here. We can send and receive texts and use data but that's it. Is there a setting we are missing? Thank you.
Does anyone know if Public Mobile has ever utilized an aptitude test type of questionnaire for people considering moving from a full-service mobile service provider to here? (edit - strikeout word 'test' to avoid possible misinterpretation... ) Somet...
Lost sim card , bought a new sim card and try to change sim card under my account info but it would not accept or register the changes of sim card number
Hi, I recently put my SIM card in a new phone , but it’s not working. I went other settings and it says “phone not allowed”? Anyone know what the problem might be pls?
Hello Community, I have not received the SMS authorization yet. And my old SIM is not working. How can Public send that request when my old account is inactive?
Hello, I put my account into suspended mode while travelling. I am trying to locate when my 90 days are up.Does the 90 days start from the date suspended or from the first missed payment. For example:The phone was suspended on the 5th of a month and...
If you sign up for Public Points do you keep earning one point for every month you stay with Public? Or do you just receive the 10 points for every 12 months? Also, the 5% points-back is that based on your monthly plan without including discounts? I....
Before telling anyone else to join PM… do we know if the 15$ plan still includes free incoming calls?Main pages shows no indication of free incoming being included..:(yes-?no-?thanks!
So I auto paid my existing 3 month plan on 27 December and then (a week later) decided to downgrade my plan. I was then charged for the 1st month of my new plan, thinking I would be credited for the balance of my old plan. Apparently, there was no cr...
Unfortunately some people are posting complaints to the community rather than asking questions or helping others.I have been with Public for over 3 years, referred 30 friends and family and have never had an issue. My bill is consistent, service is ...
I am not receiving voicemail notifications in real time. People leave me a voicemail and I receive nothing, unless I happen to restart my phone but by that time it's way too late. I have checked and rechecked all my settings. I have reset my network ...
I have a No Service message on my phone. I have tried many things to reconnect with no luck. Public Mobile is checked under Network Selection but not connecting.
Caution: Please be advised that I am currently filing a police report and report with the Better Business Bureau with this company. I know many of you are assumingly loyal to this company because it is cheap, but I have been going through an over 6-m...
