02-08-2023 12:19 PM - last edited on 02-08-2023 12:20 PM by computergeek541
How do I get Public mobile to send the text again as Bell says the number i had with them is still active.
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02-08-2023 01:27 PM
@tinodias
Did you reply to the text confirming you are porting out with the old Bell SIM in the phone within the 90 minute window?
If not, contact the CS_Agent to restart the porting process again for you.
02-08-2023 12:52 PM
Great roundabout way to not post the number, yet provide the number.
👍
02-08-2023 12:23 PM
@tinodias Porting into PM?
There is a number to contact porting support. i will message you the number. Please check your Community inbox.
@tinodias Here a link for the port support
PM port support direct link
https://urlshortner.tiia.ai/Lc9xk8
02-08-2023 12:22 PM - edited 02-08-2023 12:24 PM
Use the number in this link that gets to the porting help desk:
https://forum.telus.com/t5/Mobility-Services/Help-with-porting-my-number-from-Rogers/m-p/123686/high...
Adding - or using google . ca type in -> telus porting help number <- and the number will be up front and centre.
02-08-2023 12:19 PM
@tinodias wrote:How do I get Public mobile to send the text again as Bell says the number i had with them is still active.
You will need to use the chatbot to open a ticket and ask a Public Mobile customer support agent for help. Please do that through: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
