Hi, My credit card statement shows charge by Public Mobile on monthly basis. I am on 120 day payment plan and this is outside those payments. I need to cancel this recurring payment and if I was overcharged I need my money back
@CS_Agent it has been over 100 hrs since my issue is reported and still no resolution - why are you guys doing this to paying customers ??? No service/account is being used by another customer in a different province - at least tellme what is going ...
I get no service and my account is used by another customer in Quebec. (I am from Alberta). PM moderators got back to me about 36 hrs ago, accepted that there is an issue , verified the account and said it will be fixed. Since then........No fix,...
Yesterday all of sudden I got "no Service" in my iphone and I did numerous things to get it up running but no success. When I checked online in my profile - my phone number has changed to a number in Quebec with area code 438. (I had 403 - Alberta ...
Update: I got my service back on mid-day last Monday. Still there is no communication from @CS_Agent how this happned. The reason for delayed reply was given as "for some reason, the message was delivered but not received on my end" whihc is hard t...
Its almost 24 hrs now since last communication and 48 hr since this is reported. May be there is a serous issue which they can't disclose? Should I suspend the service ? I just dont want do anything without they asking me to do it.
Yes - trying it so often including pulling SIM out and re-inserting. PM guys need to intervene but they are not doing it. Not even providing an update.
Update: Unfortunatley, no resoultion for my isssue yet. Very dissapointed with this poor service. Still - No sevice Online usage - Someone else in Quebec is using my account for calls / web Moderatory did the account verification, accepted that t...
