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Okay looks like I am all set. Thanks again for the help.

It says it is STILL transferring data - does that seem right??

Okay. Thanks for the help!!

I'm pretty sure I didn't create another account. So now it says it is transferring data - so i just wait to get a message of transfer complete and then continue with prompts, correct?

I will try again. Does the phone have to be on or off?