Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Im trying to switch 2 of my public mobile accounts to the $55.00 student plan and it wont work.
how long it's will be work
My husband and I will be leaving the country for 6 months this winter. Is there a way to keep our phone numbers for when we return to Canada?
nonsense posting
I want to buy a Public Mobile SIM for a new phone.According to get-started, I have 3 options to buy a SIM: I ordered on Amazon, but the shipment is getting delayed and it shows that the product is no longer available. They don't charge you until pro...
nonsense posting
nonsense posting
So I lost my phone almost a month ago and haven't been able to log into any of my accounts because they are all linked to this phone number. I forgot my pm account password and can't even log in to change my sim card and phone so I can use my phone p...
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My account says i have data left but my data is not working
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Error message keeps coming up and will not retrieve message on voicemail
HELP PLEASE
no service
hello I need to change my email address of my account. Help please
HelloHow can I change my email address to my account?
I had data bonuses from previous year holiday giveaways but since public mobile upgraded their site it is gone. I haven't used much of it and the long distance ones are gone. I followed the solution (workaround) created and submitted a ticket but wan...
Hi. If I am mid cycle, my plan doesn’t renew until the 16th and I upgrade my plan now. Do I pay the new plan amount today and then again on the 16th or does my 30 day cycle start from today?
If I am a customer from Ontario and go to Newfoundland to work for a school year, will my service work while I am there?
Hi.I lost my sim card from a return trip and I need to update my account for a new SIM card that I got
I'm looking to start with a Public Mobile plan and want to use my friend's referral code but she doesn't know where to find it. Could anyone give me the directions to send to her? Thanks!
Hi. I have a problem with using data. When I turn on the Cellular, I could not access to the data
On day one of my new month I suddenly have over 400 mb used?? Meanwhile my Chromebook ( same acct.) shows 238 mb used, also impossible. What gives? Tried to attach side by side photo of screens but too big to send.
I can not check my voice mail it will not accept my password now is going on i need to get this message very ipmortant and i can't even get to it this service is getting worse byu the day first there was a chat window to get help by talking to a pers...
During the Keynote today Apple announced that all iPhones sold in the USA will be e-SIM only. Looking at the Canadian Apple website it only shows the e-SIM variant for pre-order, I also confirmed this via chat with a live agent. Do you think it will ...
