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Resolved! Data

Good morning.When my regular data runs out will:5GB one-time data bonus3458.593  /  5120 MB start?Thank you,xxxxx xxxxxxxx-xxx-xxxxyyyyy@yyyyyy.com Edit:  Personal information redacted by will13am.  Please do not post personal information in the publ...

Resolved! Changing Number

So yesterday I tried to port a number which I cancelled from Bell months ago and now am unable to successfully use this number. This is a mistake on my part.Now I can only send calls and texts but not receive (because the port was unsuccessful). How ...

Resolved! Spam calls from 7 digit numbers

Hello everyone,I have a bit of an issue. Out of the blue I have started getting spam calls from random 7 digit numbers, I don't have time to pick the calls up they just ring for a couple seconds then hang up. This started today and has gotten really ...

Resolved! Referral amount changed to 1 instead of 2

I have referred 2 persons and I suppose to receive $2 each month discount. Last month in my account referral count showed for 2 persons now it’s changed to 1 person. it’s buzzard.can anyone help please  I do have message from public mobile as well “C...

Resolved! I am not receiving my auto pay discount. Member for 6 months. How to activate this discount. Thanks

Resolved! Plz Need Help, trying to port a Telus Landine

Hey Everyone, Plz, I need help. I created a brand new account last night at 17:00.  And tried to port a Telus landline number. The Telus account is in good standing, but it has internet and TV cable plans attached to it. When I was creating the new P...

Resolved! How to apply a voucher to someone else's account?

I assist a technology challenged friend with their monthly payments.  The don't have access to their self-serve, as writing down their login details for them wasnt enough.  I was to remember them myself. Anyways, I bought a couple vouchers and I need...

Resolved! Does anyone know if I can get a free SIM and also if you can choose your own phone number?

I'm after a particular number. Thanks. 

Resolved! Locked out of account

Just signed up with Public Mobile. Created an account. Wrote down username and password. Tried to sign in 3 times. Locked out of account. Told to contact Public Mobile for help. Simon doesn't have that option anywhere. Don"t know what to do next.sabe...

Resolved! Usage dates??

We are currently on vacation for 2 weeks (last 2 weeks of July). The week prior to my billing date (17th) I increased our plans for more data while on vacation which it does show online. I cannot find anywhere our actual "usage dates", is it the 1st ...

Resolved! Service cut off early before usual Autopay date

I've had my autopay running for several months now without a problem. Yesterday (the 19th) my service was cut off, stating a 'late payment'... but autopay is set up to pay on the 21st of every month But I have autopay set up. Why is this suddenly an ...

Resolved! forgot email and password for account

phone # xxxxxxxxxxxxis it possible to change the email for another  email  edited by computetgeek541:  phone number removed 

Resolved! Canceling my contract

I want to cancel a phone contract that I have. The problem is that I dont have any access to an account to do so.

Resolved! Porting a Mobile Telus number over to Public Mobile

Is there a guide or instructions for how to start and complete this process?

Resolved! US text add-on not available?

Hi all! I recently travelled to the US. I purchased a 10-day unlimited text add-on the day we left. I received a notice that it would be expiring today, and we'll be here for another 20+ days, so I've logged in to buy the same add-on... and it isn't ...