Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, we recently signed up for public mobile and had a promo code but it was not applied to our account. Can you apply it now? thanks,crystal
will a flipphone coolpad 3632h 4g lite worh on this service thanks merle
Hi, I am currently travelling and want to transfer my phone plan from Telus to Public but physically not in Canada for at least a few months. All I really need is voicemail that I can access from here. Do I need to have the actual SIM Card to do this...
Hi everyone, I just want to confirm if it is the same for others. Is the self serve sign in not working right now? I am trying to sign in to upgrade my phone plan but unable to sign in. It is saying "Internal Server Error". Is anyone else having the...
I’m confused by this. I have the Canada wide plan, how does roaming work ? Does it use my data ?
Hello… I want to stop my services for a month from July 13 2022 as I am going out of country so will not be using the services till 31 st august. So how can I do that ?when I will come back I will resume my services
I have set up a new account but have no service. I have tried phone resets and multiple devices but no luck. My service will not activate. I can login to my account, see the plan I have chosen but when I place the sim in any device, I get nothing.
Hello. I would like to add a second sim card to the same account, How could I do this?
Hiwhere can I see how much data is left and what is the period so I know when it will be reset? On the data usage page it only seems to show the bonus data. And I don’t see what period it is for. is there a way to see how much I am using daily?than...
Hi, I purchased a US roaming add-on, and I'm roaming in the US and can make the calls, but they always hang up automatically after three minutes. If anyone knows what's going on that would be extremely helpful. Thanks!
I got locked out of my account. I waited 3 hours and I can’t access my account. I forgot my password so I can’t login.what to do?
I am on $25 plan, and i am getting $2 off for auto pay and $5 for Loyalty and $1 for refer a friend, should I switch to new points system?
i have auto payment from a year and I haven't got any 2$ rebates. Can someone help me with that. Not able to submit a ticket as well.
Is there anyone else in Ottawa experiencing issue with calling and receiving calls?I can text but can't call . The issue is only in my area.or same in other Ottawa areas?
Hi, I just bought SIM card from the store yesterday, but my old SIM card with Bell was broken in the cell phone that cannot be took out, so I cannot receive msg from bell to release current service with bell, so that I cannot use public service now b...
Need to send port request
unable to reach out to Public to update credit card
I an about to buy a phone and activate a second line for my family. However, when I try to verify with the tool "To find out if you if your cellular phone is compatible with our network, click here." at the bottom of the page (https://www.publicmobil...
I just added a usa roaming bundle and am unable to call the usa from canada. Do I need to be in the usa first?
Hi there,Please help me to unlock my account, and reset my security questions . Thank you,
I am having trouble porting my number to public mobile. I missed 90 minutes authorization text. Now i don't know what to do. I submitted a ticket on community site but didn't get reply yet
Will a 3g phone fromAmazon work on this network
Hi,I would like to create a new account and transfer the PM number from the existing account to mine. Please advise.Thanks,Alex
I bought a US add on and it didn't work. How do i get the refund?Thanks
I just came back from another country and tried to activate my account. I first activate and applied for auto payment. then boom! The payment is duplicated.Just wanted to cancel the one, not auto payment. What I should do?! I think I entered only cre...
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