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Incoming calls not working.

isaac1432786
Good Citizen / Bon Citoyen

@CS_Agent incoming calls are not working, outgoing, text, and data are all working. Please help!

4 REPLIES 4

isaac1432786
Good Citizen / Bon Citoyen

Yes okay, I will try that.

@isaac1432786  But all in coming calls go to voicemail ? This makes me believe the port isn’t complete . If you put old providers SIM card in phone does it still work ? If so you need to call  that number to re start the port request 

isaac1432786
Good Citizen / Bon Citoyen

I did just port the number but I received the confirmation and when I call out it is showing the correct number.

Handy1
Mayor / Maire

@isaac1432786  Did you just port a number into PM or miss the confirmation text ? If so there’s number for live support to re trigger the port request will send you it private message to get it fixed 

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