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liane_44 · 09-05-2023

This company is a nightmare. after 3 days of hearing nothing back from the CS_agents, i got a message saying they are closing my ticket, and couldnt do anything to help. Not surprised, just more fuel to the fire to ensure i spread to the word to thos...

liane_44 · 08-31-2023

if you have not yet signed up with public mobile, DONT! i have never had such a horrific experience as i have had with this company. It is not worth it!!!

liane_44 · 09-05-2023

The company is pathetic. Community people here did the most "helping" despite having no access. The CS agent just closed my ticket because i didnt respond in 24 hours. I am determined and will follow up with this chaos right to the end, despite havin...

liane_44 · 09-05-2023

Youre incorrect, there was 3 ticket requests. Then i was away for the weekend and they just closed them. because i didnt respond after 24 hours? so it can take public mobile 3 days to respond, but the customer only gets 24 hours to respond. Instead o...

liane_44 · 09-05-2023

There was an issue reported. I made 3 request to the agent. Looks like today, 4 days later, i have some replys. It is a TOTAL fail on this company. I am sharing my experience with friends and my family and due to the lack of in person real life supp...

liane_44 · 09-01-2023

yeah it was on hold and the only way to get it off hold was to pay using a third party voucher company to load my account, so i could transfer my number over, all over a payment issue that has nothing to do with me. 72$ and two days of no phone servi...

liane_44 · 09-01-2023

Thanks. You were very helpful. I was able to resolve it by using that third party website, loading my account and then getting the hell out of public mobile. I paid 72$ just to have my account unlocked for 5 min, so i could leave. Still today, no res...

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As anticipated, complete waste of time and money

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