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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Blank calls

Lately when I make an outgoing call its just silent - the screen says calling but there is no sound. so I hang up and call again and everything is fine. On the same note, sometimes when I get a call I cant her anything for the first 5 seconds. I a...

Invalid SIM card Number

I wanna open an account and try to active a physical SIM card which was used by my MOM before. She just switched the physical SIM to eSIM today. However, during my new account activation, the error "Invalid SIM card Number, plz try again." was showi...

No internet

Power outage. No internet, but 2 bars on iPhone. Phone calling works, but no internet data. Thanks!

Resolved! Why do I keep losing my moble data and phone sevice

Data

What will it cost me for more dataBecause now all I have is text and call

Day 3 of no service, I just wanna chuck my phone at the wall at this point.

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Cannot log in - EverSafe Sending 2FA Code to an Unknown Number (Ending in 119)

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