12-20-2024 10:00 AM
No GST/HST should be charged on the qualifying items you buy from December 14, 2024, to February 15, 2025.
you still charge us GST!
12-20-2024 11:29 AM
unnecessary repetition
12-20-2024 11:16 AM
12-20-2024 10:54 AM - edited 12-20-2024 10:56 AM
The GST/HST on applied mostly on kids toys and food. Not on everything.
Here is what the tax break applies to:
https://www.canada.ca/en/services/taxes/child-and-family-benefits/gst-hst-holiday-tax-break.html
12-20-2024 10:09 AM
Thanks @Dunkman, it seems you are correct, the exemption list does look quite small so it's definitely not on all purchases
12-20-2024 10:07 AM
There is no point in getting hold of customer service agent. Mobile services are not part of the GST holiday.
12-20-2024 10:05 AM
12-20-2024 10:03 AM
the list does not include mobile charge. Please read the list carefully
12-20-2024 10:03 AM - edited 12-20-2024 10:07 AM
@Zhen88 get in touch with a support agent, here in the community we are customers like you and do not have access to accounts.
You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
* Added: It doesn't look like cell plans are included in the list of exemptions. I recommend to an online search to get a more accurate list of what is included.