Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Apparently, Environment Canada thinks there's going to be a tornado in Winnipeg. LMAO. The funny part is I just talked to a friend and she said people's phones went off 30-45 minutes ago while she was at the store yet mine just went off a minute ago....
I have referred a friend to PM and when they type in the referral code, a not valid message is displayed.
Can't activate sime
I need to get to the part of my account to cancel the service. Can someone help me
Another question... would you guys say it's good for me to switch plans to the $39/month 20gb plan or stay on the current one? Pic attached for reference. Also was wondering about if I switch can I use a promo code and how are my existing point rewar...
Tried making payment multiple times and it keeps repeatedly showing error and I am cut out of my services tooits not because I don't have money in my acct
I posted about this problem a long time ago and was told a moderator was going to contact me.That never happened.I just logged in about a second problem and it made me sign up for Community again, even though I have been signed up since joining years...
Hi,How long does it take to get a message back from the support team? Thanks
Hi I changed my plan to US/Canada 40 GB and the data is not working. The renewal went through tans payment taken and the data is not working. I have done all the trouble shooting.
Hello, my daughter lost her phone and we cannot sign in to her account as it is asking us for a two step verification, and her phone is lost so we cannot retrieve the code. How do we gain access to her account?
When signed into the My Account and going into 'Subscriptions & Add-ons' it will show your 'Current Subscription' at the very top, showing you your plan and everything included in bullet points with it like this.However I just recently made a new Acc...
I just switched to PM's US/Canada plan. I know the website says 4G speed but my iphone 13 is showing that it is on 5G. Am I really getting 5G? Anyone else seeing this?Thanks, Elliot
Registration is stalling at the question about whether you have a SIM card. Is the system down?
@inks to membersI used a friend referral code for a 10$ credit. It does not appear on my bill. Will this appear on the next bill ?
Any phone call just few minutes and disconnect it keep doing all most over 2 months some thing wrong with divide or network
I want to chat with customer service agent.
Why is it so difficult to pay my bill or get help. EverSafe is continuously asking to update password. I’ve been at this for 2 hours and still haven’t paid my bill. It was so simple n now it is very frustrating. Please help me.
Trying to switch service providers and am stuck on the step to install ESIM after downloading the phone app. number is currently not working as I believe it's being ported. I got a text from my previous service provider about the request. I'm not sur...
Can somebody help me?
There seems to be no consensus on whether mastercard debit can be used as a payment method. Can anyone tell me definitively whether it should work, and how to solve whatever issue is causing mine not to?
I recently received many unknown and fraud calls, everyday or twice a day. how about you guys.
I can't even submit a ticket because of a error on the SERVERS end. I'm honestly about to leave this service entirely as I have issues EVERY SINGLE TIME I need to use this service, that I need to buy an add-on or renew my phone plan, this is honestly...
i just added my daughter to public mobile. Is there a way to put her on the old reward system? I don’t see the $2 off auto pay option either.
recently I am only seeing H+ service for my mobile data.the speed seems adequate (3.4MBPS down) but it seems flaky, not the 5G service I see advertised.peter
Does this plan include roaming
Sim card stopped working. Removed reinstalled and get message no sim card installed. Diff provider card works fine.
I have 3 PM Accounts and are beyond 3 years of service. PM is great! Today was my first text offer. I mainly posted this for parents to see how to avoid any further offers that you may not want your young teen to accept.
What do I do to get my data going again? I ten out and decided to wait for my next cycle.Data is on and roaming is onm
Similar to how the holiday bonuses are handled as well as the $40/15GB offer, I just received a text from PM to ask if I wanted to switch to the $50/40GB Can/US plan. I already scheduled the change for next renewal, but it's interesting to see PM get...
