Incoming calls not working

[Baljitkaur]

My phone is not taking incoming calls its going to voice messages straight 

[Handy1]

@Baljitkaur  Did you leave old providers SIM card in phone to reply YES to confirm the port request ? Willl send you porting team number private message. They can re trigger the port request for you 

[Cheetah24]

@Baljitkaur: Did you port to Public Mobile recently or are you an existing user where this issue started happening all of a sudden?