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Cant find out account number or access my account

Kate156
Great Neighbour / Super Voisin

I need to find my account number, but I can't sign in. When I try to find the email that is linked to my phone number, I do not get the link sent to the email. Help!

3 REPLIES 3

Cheetah24
Town Hero / Héro de la Ville

@Kate156: When you go to the login screen; there's a button to recover the email. Did you try that?

Cheetah24_0-1704233893077.png

 

Handy1
Mayor / Maire

@Kate156  submit ticket with support to help get it for you and gain access to your account 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Hollister
Deputy Mayor / Adjoint au Maire

@Kate156 

  • you can send a private message to an Agent by clicking here. You’ll need to be logged in to your Community account for the link to work.

During business hours, they strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

  • Monday to Sunday: 9 AM to 10 PM EST

Keep an eye on the envelope icon in top right hand corner for a reply from the agent.

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