Community

BJMahoney · 01-26-2024

Hi!I lost my phone in the ocean the other day, recovered it but its wrecked. I have bought a new phone, and a new simcard, but I cannot access my public mobile account because the OTP keeps attempting to send the sign in code to my phone number. Ther...

BJMahoney · 01-02-2024

Hi! I am new to public mobile, and have attempted to port my existing number from my telus plan to my new public mobile account. I have now found myself in a limbo, where I have no service for either Public or Telus, and I cannot sign in to my accoun...

BJMahoney · 01-27-2024

I have put in a service ticket. Both agents who have made contact have not responded to any of my messages after initially making contact.

BJMahoney · 01-27-2024

unfortunately there is no sim card in my old phone. I activated it with esim.

BJMahoney · 01-26-2024

Hi Softtech,Thanks for your help. On the screen where it asks for the code, there is no option for choose email. It just resends it to my phone again (which again i cannot access because it is broken). I attempted the other work arounds you suggested...

Community

User Statistics

User Activity

Getting past eversafe OTP sign in

difficulty porting my phone number from telus to public mobile

Re: How am I supposed to log into the account when the phone is lost or stolen.

Re: How am I supposed to log into the account when the phone is lost or stolen.

Re: Getting past eversafe OTP sign in