Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Been trying for 2 months still cant get on changed password countless times still dont work I just get sent around in circles over and over cant we talk to a real person? That Simon is useless
My number stopped working. Can't login in to my account. Need to speak to a human! Help!
Does Public Mobile have numbers with 604 area codes? Thanks,
I'm trying to activate my account online with promo code, it's not working at all!!!!!
Hi!! I just ordered my SIM cards with the intention to activate on the Black Friday deal for 20gb. Will I still be able to activate this plan by the time I get my SIMs?
New to public mobile! I just signed up for public mobile last night and now I am unable to receive any text verification codes from my banking facility, or phone service. How can I fix this issue? Any help would be greatly appreciated
I selected a change in my plan to the 12GB on the next cycle day that was today and it didn’t change, I’m still with my 5GB plan.
Nov 24,2022 I posted a request for support and I'm still waiting for a response. Help with Simon is not getting any where (waste of time). 611 recorded messages is of no help.
Does anyone have a phone number for public mobile. My service as been temporarily suspended and I can login to make my payment. I have tried resetting my password and it still won’t work. Help please
This is my issue:my aunt registered my SIM and account by her informations 5 years ago. Now, she is leaving in US and can not contact. I can not access to my account because I only have my phone number. Can I reset my account by changing to my email ...
Dear Public mobiles I would like to change my service from public to fido and i need port in number so that i can use same number in other providerThanksRavi
i have a issue with my auto payment credit card you are charging me every month 2 time (double) charging. last 5 month you are charging me two time in a month.i have problem to logging my account as well\thanks you very much
*edited* I am leaving Public Mobile. They won't help me fix my service problems. Good Bye.
If I port out to a new provider and am still in the middle of a 90 Day Plan, will I be credited back the unused portion?
Is it a glitch that allows existing members to sign up.. then boom sorry? New activation only..
Spoiler cell data is stocked up but not working (slower than dial up or random). My phone bars are 1 . is it overloaded system?
Hello I see a few people have posted on here about the compatibility of a OnePlus Nord200 model with PM. My phone just arrived and the PM sim doesn't fit. Do any of the Nord products work with PM Sims?
Hi, I reset my phone to factory and I can not send or receive pictures in my text messages. Thanks for any help.Jackie
Hi there, I'm able to receive calls from other networks, but not from family members with Public. I can call them and we can text each other, but I'm not getting their calls.Any help would be much appreciated.
unable to receive phone calls
I have tried multiple cards and I have funds in those accounts but it always says that there’s a problem. I have tried every day for the last 5 days. Just looking for some help before my account gets suspended
We have three different accounts and none of our phones are able to receive or place calls. When someone calls the phones, they go directly to voicemail. This is in Nova Scotia. Is there a network problem? All the phones have been reset with the bat...
So since I need a new phone, I looked for one on the Public Mobile shop and found an awesome one that just barely fit inside of my budget (the TCL 20 PRO 5G, for $394.37, with free shipping).For some reason, it wouldn't let me log in to my Public Mob...
I replied 'YES' to a new plan (15gb of data, 40$ a month) and the auto reply said that it would be applied to my next plan renewal. That happened today and my plan wasn't updated. Anyone else know how to solve this? It would be nice to get the plan I...
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