Hey everyone...thanks for all your help you've been more than generous, but we have got to the bottom of the issue. The new provider put the incorrect account number in the port out info. As of tomorrow I should be set to go. 爛爛Hope wish you all well...
No...new phone with the new provider...so, all calls are still going to old phone, old number which I kept btw.I didnt use the sim from the old phone, all thos was done yesterday, and I did click on the confirmation text.
I appreciate your help, but I should really give you the whole story...I apologize.So last night new provider ported out the number, got the email, clicked on yes.At this point tho, the new phone works fine except all calls and texts are still going ...