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tried both and neither working

just tried again to add a new credit card and oops something went wrong 

Correct, I hadnt updated my address which is the same Postal code just different house.I have a new credit card, two actually have tried both and it gives me the same error.Oops! Something went wrong, please try again later. I just want to change my ...

i havent payed my bill because i have a new card and its not working

I still cant change the address (its greyed out, wont let me click on anything),I have a new credit card that i tried updating the information too however it wont work because my address has changed which is now obviously linked to the card....