Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I need help, I want to cancel my account as I don’t use it. However it won’t let me sign into my account as it’s saying to put in the code it sent me, but it’s not my number. I can’t get help from support because it won’t let me sign in!
I lost my SIM card and I tried to port out from public mobile into freedom mobile from a local mobile shop. I have not received any email but a public mobile email that teaches me how to port into public mobile. Please help me with it
I have always had till the 26th of the month to pay my bill which is charged on my credit card. Today my account was cut off on the 23rd of the month. I have been unable to reach anybody to get this resolved. Their chatbot does not work and says it...
WITH CANADA-US PLAN, CAN I USE MY PHONE IN US WITH OUT ROMAING CHARGES ?
Even after 12 hours of eSIM transfer why my phone is in SOS mode?
I attempted multiple times to sign up for USA Roaming via the Public Mobile App on October 11th and 12th from a hotel room in Seattle after returning from a holiday, but I did not receive any indication that the transactions went through. Therefore,...
In the last two months, I’ve been having problems with my phone. I can only get good reception from the front of the house. Very sporadic from the back. Can anyone help?
Hi,As title says, stuck in SOS mode this morning.Bill paid, minutes available. Toggled airplane mode on/off. Restarted five times. Both manually and automatically selected carrier. Drove to different spots to see if it was where I was. Reset phone ne...
Was buying us roaming add ons and bought the wrong one need to change to the right one.
I need a port to transfer my old number can’t do it without a port request
Hey does anyone have experience with recharging their account with xoom.com. I reached out to support since I cannot add my credit/debit card as a payment method online.Like I have cleared cookies, downloaded new browsers, used the app, and many othe...
over 48 hours has passed and my US data reward is still pending and now I am back in Canada. How do i get this addressed
when i change from 3 G to 4 or 5 G do I need a new sim card? Do I need a new sim card when I get a new phone?
Feeling super frustrated about the plan I purchased! I thought I purchased a plan with us-Canada data but I still had to pay extra money for the us roaming add on. How do I check if I have the correct plan? How can I switch it without paying g again ...
Hi, I can sign on using the app but unable to find the profile button. Any help would be appreciated
I need to be reimbursed the $28.25 that I overpaid. I can not have a credit because I need to get groceries. Please reimburse me.
Hi, I am a new subscriber. I could not continue finalizing after getting confirmation of payment.
How do the public mobile community rewards work? As in, how do you earn community rewards?-A
Hello,I ordered 300 International Long Distance for try to call to Ukraine, but it's not works. I tried dial 011+38+mobile phone, still not working...Can someone advise me what is wrong ? Thanks
Hello therei don’t why when I texting to someone it show my iCloud email on it and it doesn’t show the phone number.for example if I texting to someone it willshow my phone number to person but now it show my iCloud email. Can you please help me .tha...
On the AT AND T 40 gig pkan and am in Mesa Arizona. No internet with AT AND T. What’s up with that?
Hi, I'm living near Mount Pleasant Village public school, Brampton. I'm not having good mobile signal and even my wife is also on Public mobile and having same issue. I switched to multiple phones but still same issue. Please resolve.ThanksPraveen
Talk not working. But text and data do?
Looking for Raphael to email me back regarding this
Public Mobile is too complicated and the app is not functional. I want to cancel my order as I am no longer interested in switching to Public Mobile.
Hello, I switched providers earlier today from Bell to Public Mobile. I entered a wrong EMEI # but I had called customer service and they told me that they would straighten it out for me. I waited for about 4 hours but my phone did not work so I deci...
Why did I receive this email while I'm currently not on the points system? Are they switching everyone over?
It just refreshes to the homepage. edited by computergeek541: inappropriate language removed
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