fix line service

[PARM-HIRA69]

i change device ,but line disconnect when i recived calls incoming and outgoing calls ,check line service 

[BKNS27]

@PARM-HIRA69 

It could be an outage in your area so check the outage map:

https://istheservicedowncanada.com/status/telus/map 

[hairbag1]

@PARM-HIRA69 

what steps did you take to change your devise ? Usually, you merely remove sim from old devise and install that sim in new devise. What did you do ?

[Sansan]

@PARM-HIRA69  you can reset your networks to see if that might help.