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Phone number transfer

Jonathan_79
Great Neighbour / Super Voisin

Hello I was just activated yesterday so I am able to have data and make phone calls only with this  temp number,  but my phone number from the old service provider,  lucky mobile isn't working to yet,  no one can call me on my number it goes straight to a voicemail saying customer is unavailable.   I npticed I got a transfer request yesterday from my old service my provider  it says reply yes to transfer but I couldn't send the message because I didn't make monthly payment to the old account because I don't want it anymore.   Someone help me get me number transfered to public mobile !!

1 REPLY 1

hairbag1
Mayor / Maire

@Jonathan_79 

your old account with Lucky MUST be active and in good standing (paid up) in order to transfer successfully. Get it paid, then start the transfer process again. Either that or just get used to the temp number. 

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