07-21-2026 08:38 AM
I need the puk code for my phone. I can't login b/c public mobile is sending the verification code to my cell number and I can open my phone to read the code. How can I get the code sent to my gmail instead so that I can login to my account
07-21-2026 09:31 AM
@Leo123
Are you referring to the 2FA code to access your account?
If you are then click on Resend Code or Didn’t Receive Code. You will have the I option to send the 2FA code to your email, voice messsge or text.
07-21-2026 08:40 AM
hi @Leo123
if it is a sim card unlock puk code you are looking for, PM agent can help.
you can submit ticket even without getting the verification code, just use this link to send a direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
