refund my subscription

[George24]

My phone is not eSIM compatible with Public Mobile and I do not want a physical SIM card. I do not want anything to do with your company because you have zero customer service response and I have wasted 2 hours trying to get help

[Meow]

You can open a ticket with agent and present your case. You might get refund but PM being pre-paid you might not.

Why do you say your phone is not compatible with 'PM eSIM'. eSIM should work on any phone accepting eSIM.

[Sansan]

@George24  since Public Mobile's services is all online, it can be a bit difficult to navigate at first.

You sent a ticket already? Did you check your inbox for the reply?

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

If you didn't send a message yet, you have to do so to get your request attended.  You can use the link below directly to send your message and check the first link for a response. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437