Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have a phone number that forwards to my cell phone. The calls come through fine but my voicemail is not working when a call is being forwarded. When calling me directly, the voicemail works. I need the voicemail to work from the forwarded phone num...
I do not receive your promotions through text message. My husband just subscribed to one yesterday and I would like that too.
I have two accounts. One for each of my teens. Every night at midnight, 7 days a week, their phones while on wifi, use between 1MB and 400MB of data. Their phones don't show any cellular data usage, but public does. What's going on?
Used to receive promotional marketing texts but I unsubscribed but now I want to receive them again
Over the last year and a half I was able to send unlimited duration of voicenotes but typically in the length of under 10 minutes, that was on my old pixel 2 xl, now I have a pixel 5, both of which were on PM and now I am cut off at 2 minutes. Most r...
Hello. I have a $45.00 plan but i only pay $36 due to all my rewards. when i log in, however, I see that my plan is $75.00 per billing cycle. has anyone experiened this?
My wife just received a public mobile promo of 15gb at 4G for $26. It expires Feb. 18. I would like that promo, but Public won't send it to me. Do some of us not get certain promos?
Can I change the number of rings on my phone
I have restarted my phone and reseated the Sim card. I do not see a LTE symbol under my full bars signal. PM says that I have tons of data left and texting works. I haven't made any major changes to my phone (samsung s10). What settings should I chec...
My MMS just suddenly stopped working on my Ulefone Armor X6 Pro. Its running on Android 12. I don't think I changed any settings so don't know what happened.Thanks for any help!
Is there a ad on for calling canada from Cuba?
I’m just asking about my financial situation
So for I've been trying to get the CS Agents to fix my account. Every time I login, it says Unauthorized and to contact customer support. So I did. For the last 5 days they haven't been able to fix my account. Yes I have tried the app, cleared cac...
My parents both received a 5213 offer to get 15GB data for $26/month, but I didn't receive this offer. I would like to switch to this plan if that is possible.
I have a new card that is active and has well over the requested amount and this website WILL NOT accept my information. editedy by computergeek541: inappropriate content removed
How come Public Mobile cannot connect with a 310- number?
Hi! Did anyone receive an offer of $26 for 15GB 4G speed 100mbps?? Offer expires Feb 18. that was a great deal. I just sign up my 2 family members (last week) for the $24 for 4GB. I wonder if they can switch??
I m missing 3 rewards for many months auto-pay , loyalty and refer a friend
I am transferring a number from another provider to Public Mobile but when I put the number in, it says put a valid Canadian number while it's a valid Canadian number from Halifax. I tried 30 times even on different phones through the app but it's no...
Can’t sign in so can’t get a ticket to chat with help
I'm heading to Mexico in late March and was disappointed to learn that I won't be able to use my phone while there. I need to be able to both receive and to make calls during the week I will be in Mexico. Trying to figure out a solution. I'd like ...
My phone was suspended because of expired credit card. I have updated my credit card information in the system. So when will my phone get reconnected?
I would love to get the higher speed offer coming through for $45 for 6O G data, but I do not want to move to the new points plan as I get $10 bucks off my bill with the old way! can you advise? I’m scared to do it as I know they won’t let me go back...
Hi everyone, I just got a text for a $26 4G plan with 15GB plan. Anyone else got a text too? It doesn't mention the call time, should I assume it come with unlimited Call and international text? Since it mention nothing about it.Meowington
Hi, once in a while I get a text from public mobile with a « great deal » . This time it’s 5GB data for 24$ / month. I am wondering if this is just for the data itself or is that the price for the full plan (including texts and calls etc) ? It’s not ...
I have no incoming calls How do I fix this?
I received a text message from 5213 saying..."Public Mobile here. We've got a great deal for you. Get 15GB of data at 4G speeds of up to 100mbps for only $26/month.Reply YES to get this limited time offer added to your account and will take effect on...
Did address part and it won't let me continue on
New here, had trouble with some messaging, started a chat and it said to remove and replace sim card, after that nothing worked. tried all settings and one was "awaiting activation".
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