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contacting customer service agent

Honcho
Great Neighbour / Super Voisin

I’m having trouble activating my new account. Is it safe to share personal information (account no., phone number, email address) in private message to customer service agent?

1 REPLY 1

@Honcho PM support is all online and message with agent is the way to get issue resolved

as long as the reply is from @CS_Agent , it is the right one and reliable.

and here is the direct link:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

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