contacting customer service agent
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Tuesday
I’m having trouble activating my new account. Is it safe to share personal information (account no., phone number, email address) in private message to customer service agent?
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Tuesday
@Honcho PM support is all online and message with agent is the way to get issue resolved
as long as the reply is from @CS_Agent , it is the right one and reliable.
and here is the direct link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
