a month ago
I’m having trouble activating my new account. Is it safe to share personal information (account no., phone number, email address) in private message to customer service agent?
Solved! Go to Solution.
3 weeks ago
Thanks softech. Got through to an agent, actually three before I was done, and reverting to MP sim card I finally was activated
@Honcho PM support is all online and message with agent is the way to get issue resolved
as long as the reply is from @CS_Agent , it is the right one and reliable.
and here is the direct link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
