Problem with activation

[Softie007]

 Hi I’m doing a new activation for a referral and the activation stalled because of an eSIM error now we can’t get past this activation or log into the persons profile we are in limbo 

please help! 

[funpig1]

@Softie007 

You can seek help from a customer agent: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437