Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have a friend that wants to take advantage of boxing week sale plan. Sim is in the mail. Can my frind subscribe with out the sim and complete activation later?
After I came back home from Asia, I deleted my eSIM cards and my physical SIM card does not work. Do I need to reactivate my old SIM card?
Hello, I just recently bought a new phone and there isn’t a sim tray, so I was wondering if it’s possible to buy an e sim with the same phone number I currently have?
With US-Canada plans, is calling from USA to USA and USA to Canada included in plan?
When setting up ever safe: OTP sends to my email but then doesn’t send to my cell number to complete the process. I’ve turned my phone on and off and took out the SIM card and reinserted while off. Still is not sending to my number.
How do I renew a US roaming bundle
HelloLooking to activate plan using voucher (Don't have Credit Card) but am stuck at the activation page. There doesn't seem to be an option on Step 2 of the activation page. Can someone point me in the right direction?
Yesterday I created a new account for my son with his email adress and I paid for the first month of service. I got disconnected before I was able to complete the process and select the phone number for the new account.Now, when trying to access the ...
Subject: Inquiry Regarding Plan Chang Hi, I am a Public Mobile customer with two lines under my account, and I am very interested in your new plan that offers 75GB of data in Canada, the United States, and Mexico, along with 1000 long-distance minute...
Is Belgium included in the long distance call package? I cannot see it on the list online
When my new activation processed it was not the right package. I wanted the 29 dollar 20gb boxing day sale subscription.I ended up with a package I was thinking about a year ago and didn't pull the trigger then. Something got cached somewhere.I still...
Will this work to get the $35 75GB plan?Currently on the $40 plan.My renewal date is Dec 31.Can I do a plan renewal change to the $30 plan. Therefore tomorrow I will be on the $30 plan and should be able to see the $35 plan as a possible choice to ch...
New activation, pm msged there was a problem with porting numberIs there a number I can reach out thanks
Hi, While trying to transfert my phone number from koodo mobile, I am stuck with an error message saying.« Abonnement non activé » Up problème est survenu pendant l’activation de votre abonnement….If I try to click get support it does not work.How c...
I recently signed up for a new Public Mobile plan on December 30 and was excited about the advertised 1000 monthly long-distance minutes to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK. However, when I logged into my account aft...
Greetings all,A bit of an urgency. I attempted to port a number today and unknowingly used an incorrect account number from the porting telecom, Cityfone. Now, the number is stuck in transition and the PM app reports the porting number is not avail...
I get one of more calls a day from 647 344 4454, claiming to be Rogers.I've blocked it on my pixel. So it goes to voice mail. There is never a message.Is there no way to prevent that call from going to voice mail, or to have it auto deleted from voic...
Hi all, I am a new subscriber (a few hours ago). iPhone 12 Pro running iOS 18.2. Coverage map shows 5G for my area (Brighton, ON), but phone only connects to LTE. I set voice and data to "5G On" but that hasn’t had any effect. I cycled airplane mode ...
Can’t log in to my account because eSIM did not work and not connected to the network.. 2 step authentication can not be used
Dear Customer Service,I am writing to report an issue I am experiencing with my recently activated phone number (ported from Fido). While I am able to make and receive voice calls, I am unable to activate the Wi-Fi calling feature on my device.I have...
I just subscribed. I am trying to port my number. I got the message from my SMS and tried to reply back but none of the messages will go through. I cannot call them either. After the 90 mins they have sent me another text and I still cannot respond. ...
I was able to sign up to the $35 Boxing Week price as an existing user. My wife isn't, I guess since her current plan is $1 more. The chatbot says the offers should be available to existing accounts. A PM representative messaged my wife saying it's o...
Why isn’t the $29 20Gb plan available to select under the Change My Subscription?
Currently on the $40 75G Canada USA deal .. if I downgrade to a $30 plan immediately will that activate my renewal for the $35 75G Canada USA Mexico Boxing Day offer ? which I could then sign up for either immediately or wait for renewal date . ...
Below reply from Public Mobile Chat box CSA (dd Dec 30 4:48pm PST) stating the subject plan avail to existing users as well.///quote///Here is the most relevant information I found for you. Hope this helps!The $23/mo plan with 6GB data and 100 monthl...
I got an email saying I had successfuly transfered my number. The number shown is not correct however and now I'm not longer getting the six digit code sent to me and I can't log in to change the number.
only sos signal after activating esim what will i do?
Hi there, upon activating my account I had issues with no service as per the FAQs I deleted it and I couldn’t re-download it. I was having issues hearing back from somebody that I opted to pay for another ESIM. I finally got service, but could you pl...
Hello all,I am a current member going from iPhone 11 to iPhone 16 Pro. I went to switch my Sim card over and it does not fit. Can you confirm this please? So am I to do the eSim thing now? Is the process for the eSIm the following: If you're logg...
Hi,I redeemed 15 points for $15 bill credit three times last year on Feb 23, and June 24 2024 (twice). The points were reduced from my rewards, but I did not receive any bill credits. I was still charged the same amount as my subscribed plan from my...
| User | Bravos Count |
|---|---|
| 237 | |
| 214 | |
| 178 | |
| 131 | |
| 115 | |
| 64 | |
| 56 | |
| 54 |
