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Pausing Subscription

Capsman
Great Neighbour / Super Voisin

Hello!

I am away for a month, so will be pausing my plan by unsubscribing while I'm away.

1. When I return, can I resubscribe to my current plan (35$/month for 50gigs)? Or will I have to find a new plan to subscribe to?

2. Will I keep my rewards when I unsubscribe? Or will I lose them, and have to start rebuilding them when I resubscribe?

Thanks!

4 REPLIES 4

hi @Capsman earned rewards and points will stay 

Capsman
Great Neighbour / Super Voisin

Ok sounds good!

Do I keep my rewards during this time? Or will I lose them when I unsubscribe?

hTideGnow
Mayor / Maire

HI @Capsman 

you will get to keep your $35 - 50 GB plan if you just away for one month

just turn off Autopay form Payment page, Manage Subscription there, and when you are back, just make a payment to resume service 

softech
Oracle
Oracle

@Capsman 

PM only allows the account to be suspended for 90 days or your account will be permanently closed, and you will loss the number.

So, suspended accounts for one month is ok

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