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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

My new cellphone can not use the Public Mobile SIM card?

I bought a new cellphone in China, it can be used in the network of TDD-LTE：2600（B38）/1900/2400/2600（B41）; FDD-LTE：1800/2100/2600; TD-SCDMA：1900/2010；WCDMA ：900/2100; GSM 900/1800/1900, but i can not use my Public Mobile SIM card, I don't know my SIM...

Moto G and Acer Z410 on sale

For a week at Staples $230 2nd gen Moto G; $150 Acer Z410 Both Android 4.4

Mailing my SIM card

i ordered a SIM card online to be mailed to my address well over a month ago and I still haven't received it. I need to speak to a representative about this issue, I would prefer by telephone rather than email

Koodo drops rate again

Koodo, in a short period of time, drops rate in Quebec again.Now, talk+international text+Pic/Video to Canada/US+1 G data $35.Announced as limited time offer, normally Fido/Virgin follow it.

Resolved! how to reset online selfserve account password?

i can not acces online self seve account, even i speak to an agent to reset password. but it,s not working

New member ,90 plan question

Just a quick question , the 10,30 and 90 day pass I'm assuming means how long before paying again just like a monthly contract , so if I chose the 90 day pass and then all my features the cost comes out to $195 , does that mean that for 90 days every...

Resolved! LTE speed: WOW

Hi All, I've been with PM for few weeks nowI'm impressed by the overall LTE speedIt can sustain easily 25Mbps DL and 12 Mbps UL (Vancouver, BC)Way faster than my home DSL speed It's pleasure when looking for a good restaurant on the runGood job Cheer...

Resolved! need to order Mini standard sim card for Samsung phone. The model is S7560M

Good afternoon, to who ever this may concern. The screen on my phone has recently been damaged and I can no longer use it.(The damaged phone is a Motorola Android) I have an other unactive public mobile phone that I would like to activate. The model...

Iphone 4 not reading sim card

Hi Community,I have an iphone 4 that recently started saying no sim after I swapped the sim card last week. I have tried restoring the software and it still says no sim. Given that this an older phone I don't want to spend more than $50 to fix it. Ha...

How is this different than koodo?

Since telus owns koodo, and PMrogers owns rogers, fido, mobilicity, chatr, cityphone, inukshuk wireless Is the cost structure intended to be a lot different than koodo? Is it on the AWS band that mobilicity/PM/wind were all a part of to protect comp...

Heard this?

I just read that Mobilicity is offering a Back-to-School $40 deal, that Rogers is going to honor. If this has belle and wheels, Maybe Public Mobile should have something Better for this

Resolved! My sim card is blocked

Phone is asking for a PUK I have neen out of service for the last two month.Am really frustrated since this has inconvinient my communication means.I really need immediate action.

What good Text or VOIP Apps would be great Alternatives?

What good Text or VOIP Apps would be great Alternatives? Whatsapp, Wechat, BB Messenger, What else would be considered an excellent Candidate Alternative?

Re: Just got a text saying payment has not been received, payment is auto, phone is not working

FROM KARENb MISTAKENLY PURCHASED PM VOUCHER

THANK YOU ALL FOR YOUR INPUT... WOULD ANYONE BE INTERESTED IN THIS $40 VOUCHER SINCE YOU ARE ALL PM CUSTOMERS AND I AM NOT? WILL CHECK IN LATER LIVE IN SURREY B.C.

plan suggestion

Now I am using Telus' "pay as you go" because I have no many calls per month. At first, I thought this cost is very low so I was thinking to change plan, but actually it still will cost $40 at least every 30 days if you want a full function(including...

.i don't know y they not post me sim

I didn't understand Public Mobile community .I don't know y they not post me sim its one week order?Y new coustemer are not allow to talk with coustemer service, To me its to hard to work get help in public coumminitySpoiler

Re: What short codes are supported by Public Mobile?

I noticed that Most of the SMS short codes will NOT work if you have CAN-Wide Txt ONLY one needs Global Txt to use these

Koodo/Virgin, price dropped

Koodo and Virgin both dropped their price in Quebec.Now, talk+text+1 G data is $38 (BYOP), international text includedThey say it is limited time, but who knows...

Was taking a look at MTS, Community looks identical

I was looking at MTS, and their Community is almost a Clone of Koodo, NO kidding They do have some interesting rates. Maybe its time for PM to show MTS, how and what the Public wants and needs

Resolved! If i go with public mobile can i use it in cornwall ontario canada

Can i use public mobile in cornwall ontario

Resolved! SECURITY OF SERVICE

En français ci-dessous. Given the glitches some have had with service disruptions from billing/porting/etc issues I had the following musings (or perhaps amusings?), all assuming the phone itself is not to blame for the problem, and you are not tryin...

Internet issue

When I click on the internet it says "a secure connection could not be established"I can go into Google and type stuff in but as soon as I click on a link it says that How do I fix?

get phone number back 438-*-**

I LOST MY PHONE NUMBER 438-***-**** BECAUSE THE 90 DAYS HAS PAST AND I WAS MISINFORMED BY AN AGENT ITS VERY URGENT THAT I GET A REPLACEMENT SIM CARD WITH THE SAME PHONE NUMBER AS SOON AS POSSIBLE AND ALL HOSPITAL AND DOCTORS AND MORE HAS THIS PHONE N...

Resolved! My phone is completely dead. Battery is ok. I am still under warranty.

How do I change the phone that is still under warranty. The phone is completely dead. Battery is ok.

How to unlock an inactive phone from Public Mobile? I just returned from outside after 6 months

How can I unlock my inactive phone? I just returned after 6 months to the country and I have not pay any sold.

Resolved! 90 Day Plan Savings

I rummaged around and came up with this spreadsheet given the following notes: a) it makes no difference to your savings if you pick Canada Wide vs Provincial, nor Canada Wide vs International texting,b) 1 GB data user opts for 4 GB on 90 day,c) mult...

Moto E deal

Deal right now at Best Buy: Moto E$129.99Save $20Sale ends: August 20, 2015TELUS Motorola Moto E Prepaid Cell Phone Apparently online and in stores until Aug 20.

How long it will take before you receive the requested sim card?

How long it will take before you get the requested sim card?

Error: Cannot make a payment to my account.

I cannot make a payment to my account since yesterday. I also tried to delete my credit card and add the same, but still. The error message is the following: Unable to process this transaction.Sorry, we are unable to verify your credit card informati...

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