04-01-2018 07:32 PM - edited 01-05-2022 04:33 AM
I was unble to reacharge my account immediuately since i was out of country but today when i did i lost my rewards for Refer a friend, please help me.
04-01-2018 07:53 PM
@Gurbir Rewards are not applied if your account goes into suspension; "fine print" here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/General-Reward-Rules/ta-p/164. See "Customer status eligibility.
04-01-2018 07:45 PM
@Gurbir as this is an account issue best to contact the mods. If you know the friends you lost include them in the message.
How can you get help with your account, activation, or service?
In your message please include:
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
Additional Useful Information: