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Re: Lost Refer-A-Friend Reward... when i recharged my account

Gurbir
Great Neighbour / Super Voisin

I was unble to reacharge my account immediuately since i was out of country but today when i did i lost my rewards for Refer a friend, please help me.

 

 

2 REPLIES 2

Luddite
Oracle
Oracle

@Gurbir Rewards are not applied if your account goes into suspension; "fine print" here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/General-Reward-Rules/ta-p/164. See "Customer status eligibility.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

mimmo
Retired Oracle / Oracle Retraité

@Gurbir as this is an account issue best to contact the mods. If you know the friends you lost include them in the message.

 

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