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DaVibe · 02-09-2019

Activated a new SIM Card and plan in-store, handed me a piece of paper with account info. I chose not to port at this time because I want to try the service first. Phone is unlocked. Thought I could pop the SIM card and be on my way but so far, no g...

DaVibe · 01-27-2019

There's no time limit on the porting process, correct?I'm thinking of getting a plan but just opening it with a new number. Seeing how that goes, if all is well, just port over to PM when we're ready (weeks later). Fine, no? I guess you could pop t...

DaVibe · 04-01-2018

Used phone from an American network (Sprint). I still have that start up screen. I've changed the APN settings and thought I did a factory reset once already, but I am still not getting picture messages! Anything the go-to for getting back MMS mess...

DaVibe · 02-15-2018

I currently have a credit balance on my account (so a full payment is not necessary, the system will take money from my credit). I assume this cannot be refunded?Can I transfer a credit to another PM customer / phone number? Any suggestions on what t...

DaVibe · 06-20-2017

I'm in the U.S. now and my calls tell me to add a U.S. roaming plan.I did and I have 200 minutes.Can a moderator help me out?@Shazia_K, @Jeremy_M

DaVibe · 07-22-2020

In my case it's not accepting my credit card payment

DaVibe · 07-22-2020

I am in the exact same boat today! Set up with Autopay, account has been suspended.Cannot change the credit card, getting Unable to Process TransactionSorry, we are unable to verify your credit card information, so this purchase could not be complet...

DaVibe · 02-10-2019

@Anonymous wrote:@DaVibe wrote:I'm thinking there has to be another setting SOMEWHERE that isn't changed to PM, because the APN settings alone have not allowed me to accept picture messages. Regular messages are fine. Data is fine. Service is fine....

DaVibe · 02-09-2019

I'm hoping that a discussion with a moderator can determine which SIM card is the active one. The guy in the store mixed them up, we thought we had it right but who knows, maybe we don't. I don't exactly want to break the card (this phone requires t...

DaVibe · 02-09-2019

I'm thinking there has to be another setting SOMEWHERE that isn't changed to PM, because the APN settings alone have not allowed me to accept picture messages. Regular messages are fine. Data is fine. Service is fine. No MMS messages, on both data...

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User Statistics

User Activity

In-Store Activation, No Port, Now Stuck

Can Port At Any Time?

MMS Picture Texts Not Downloading

Credit Balance, Is It Locked To This Account?

Ordered U.S. Roaming but not working.

Re: Suspended Service

Re: Suspended Service

Re: MMS Picture Texts Not Downloading

Re: In-Store Activation, No Port, Now Stuck

Re: MMS Picture Texts Not Downloading