Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hi everyone, i tried to call Switzerland today, but got an automated from PM saying it's not possible...which i don't think is the case for my phone as i've purchased several $15/400mins packages, and i've called China a few times already. Switzerlan...
http://www.newswire.ca/news-releases/lucky-mobile-is-canadas-new-low-cost-no-surprises-prepaid-wireless-service-661238363.html MONTRÉAL, Dec. 1, 2017 /CNW Telbec/ - Bell today announced the upcoming launch of Lucky Mobile, an easy and low-cost prepai...
Big news is Public is to create some form of share plans soon. Been asking this for years and it is about to become fact Even if no actual plan discount the ability to manage multiple lines from 1 login would be awesome
My bank account was charged double when I topped up this month how do I get a credit!!!
My old Moto X Play is having battery issues so I've been authorized by the boss (wife) to get a new phone. A possible contender is an ASUS Zenfone 3 Zoom (I like the camera and I like the AMOLED screen). Questions: Anyone else have one and if so what...
My account seems suspended but my balance shows 0.00 due and I am on auto-pay.
Hey folks, I recently moved to public mobile and I was wondering if I could get myself a new number (I moved my old number from my old carrier here as I was not able to choose the last four digits on PM while I was registering). Is it possible to cha...
Hi . I paid for the current plan 4gb 52$ today. But my lte service is not worked. When I can use the data?
Hi, why would PM deduct data usage from my Reward 1GB Data Add On (from referral) when I still have 10GB of 12GB plan still available?The Reward data Add on can be carry over to the next billing cycle. As such, the In-Plan data should be used up befo...
So I just started trying out the new Datally app from Google. It can do a number of things. One is a data saver mode, which I won't be using as it needs to set up it's own VPN to do that, and I don't really need it. Another is a list of local Wi-F...
A pretty comprehensive article by Mobile Syrup (typically most of there articles are short, redundant without substance) regarding the Unlocking Fee Ban which takes affect tomorrow with new Wireless Code. Have a read: https://mobilesyrup.com/2017/11/...
Hi there,I am currently on an expired plan: 90 days, $120, for 12gb of LTE data. I've been noticing that I have to be very stingey and still end up using up all of my data before the end of the period. I have just paid the $120 at the beginning of th...
My iPhone SE is locked to Telus. I hade been using this phone with Public for almost one year. Can I ask Public to unlock my cell phone? Free of charge unlock phone starting tomorrow?
I was wondering where I can post an idea?
I am switching to Telus (because of my work offering to put me on their corporate plan), and requested to port my number. I did NOT cancel my account with PM, however, my account is now inactive and my phone line says it is not in service. I have con...
Hey everyone, just signed up with Public last night, and so far it's been great, except for one little problem. I've seen people who are able to switch between iMessage and traditional SMS messaging within the same conversation in the Messages app, b...
Added nationwide voice calling to my plan. Now I cannot make voice calls. Message says that I don't have a long distance add on to support this call even though it is a local call AND I have a long distance package. Messaged moderator but no repl...
Ok so I'm magnificently frustrated. I tried to sign up for an account today under a plan that cost $65 bucks with tax. Upon submission of my payment information I was greeted with a message that there was an error with my banking info. No big deal, I...
Guys I just want to ask somebody there who know how to fix my phone prob.when I'm inserted Sim card this word make me bother network locked Sim card inserted ...My phone is Samsung galaxy j7 If u know guys please help me ...thank u
Say I bought a new unlocked Samsung Galaxy S8 through a cell phone provider (there is no unlock code in the box, but the phone is an unlocked phone). From what I understand, Samsung locks to the first sim card you put in it. Say I put my a Public M...
I've been trying to call a friend who has the same area code as I do. I have province wide calling but it's saying that I don't have a long distance add on. She lives in the same city. I'm confused why this is happening, seems like a glitch.
Hi all, I'm a new customer to Public Mobile. I ported my number from Virgin and it was a super quick and easy process (took about 10 minutes for the port to be successful). Anyways, regarding the province-wide calling in the plans, the wording is mak...
hi all, i am new to PM,i need help for porting my number from telus homephone,i get message say something trouble with number transfer, it ask me to write a number from again, but i already did the transfer from, now i can make outgoing call,but cann...
Hi all. I need an admin to help me port my number from koodo please.I tried msging one but it says I have reached my limit even though I haven't successfuly sent any yet...any help appreciated ! I am all set up and have working service...just need my...
I am a new Public Mobile User and cannot activate my account. I finished the Public Mobile Online Activation procedures following the link :(https://activate.publicmobile.ca/)Also I got an e-mail named "Your Public Mobile Activation Details" and it s...
I am a new Public Moblic applicant, trying to set up a online profile to activate a phone service. When I go through the initial stages, an error message stating 'Invalid phone number/ already activated' shows up. I am surprised because this is a new...
Hi . I confuse about how to pay for the future plan.I have used the plan for 90days 150$. And last month I enrolled the promotion about 4GB for 30 days, 52$. (This is future plan). And 11/29 is the renewal date about 90days plan. Below is the public...
My family member is trying to log in and gets the following message:Sorry ,your login has been disabled. Please visit the online Community at publicmobile.ca/community for assistance. When we try to reset the password we get:Sorry, you've been locked...
On login I get the "Sorry, your login attempt failed. Please try again"On the email verification for reset password I get "Sorry, your login attempt failed. Please try again"I am confused to how I could contact the community moderators as I cannot lo...
More to follow!!! It just arrived and doing some updates. So excited first Android phone so will be asking for tips and tricks from the Android users
