Can I turn my purchased add-on into credit?
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12-28-2018 11:36 PM - edited 01-05-2022 06:23 AM
Hi,
I recently purchased an add-on for 400 minutes of international calling, mistaking it for roaming. Since I already paid $15 for it, is there any way I could turn this $15 into credit on the account?
Thanks in advance!
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12-29-2018 05:47 AM - edited 12-29-2018 05:48 AM
I agree with hairbag1, text moderator team and explain situation. If they don't do anything , happy calling family and friends in other areas of the globe. My understanding is this add on does not run out so you have lots of time to use the minutes.
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12-28-2018 11:44 PM - edited 12-28-2018 11:48 PM
You should contact the moderators and explain...they might credit your account if you ask nicely. Here's how to Ask a moderator for assistance